Fullfillment Center Supervisor

Safelite • Mesa, AZ

4d

About The Position

The Fulfillment Supervisor guides a team of associates, promoting collaboration and achieving results in line with business objectives. The role cultivates an inclusive culture, nurtures talent, and strategically aligns daily workstreams to fulfill service requirements for field partners.

The supervisor leads fulfillment operations, develops associates, coordinates staffing and resources, and oversees team performance, safety, quality, and productivity. They develop operational plans to optimize site throughput and meet budget targets, encourage cross-shift collaboration, and promote continuous improvement. The position also ensures compliance with applicable regulations and identifies and addresses workplace health and safety risks.

Requirements

• Must be at least 18 years old.
• Valid driver's license and successful completion of a Motor Vehicle Records (MVR) check.
• Demonstrated ability to exceed KPIs in service-oriented industries while prioritizing quality, business partnerships, and customer outcomes.
• People-first mentality and a solution-oriented approach.

Nice To Haves

• 1–3 years of experience in supply chain, fulfillment, or distribution.
• 1–3 years of leadership or supervisory experience.
• Experience with Korber or related warehouse management system (WMS) software.

Responsibilities

• Lead a team of associates to support efficient fulfillment operations.
• Conduct interviews, coaching, and training to identify and develop talent.
• Provide direction to align associates with daily operational goals.
• Foster accountability and a healthy, positive working environment.
• Develop and execute operational plans to optimize site throughput and meet budget targets.
• Coordinate staffing and resources for daily operations and special projects.
• Encourage cross-shift collaboration to improve operational efficiency and drive continuous improvement.
• Oversee team performance, safety, quality, and productivity.
• Ensure compliance with pertinent federal, state, and local regulations, including OSHA, CDL, DOT, and MHE requirements within the supply chain site.
• Identify health and safety risks, implement resolutions, and provide coaching or training on best practices.

Benefits

• Competitive salary and annual bonus opportunities.
• 401(k) plan with company matching.
• Medical coverage plans.
• Paid time off (PTO) programs.
• Company holidays.
• Paid volunteer days.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed