Fulfillment, Promotion, and Coordination Specialist (REMOTE)

Koniag Government Services, LLC•Chantilly, VA
•$54,500 - $65,000•Remote

About The Position

Koniag Professional Services, LLC seeks a Fulfillment, Promotion, and Coordination Specialist with an active Secret security clearance to support KPS and a government customer in a remote role. The specialist supports product fulfillment, promotional activities, and project coordination in a federal and DoD-aligned mission environment. The role coordinates the lifecycle of print and digital products, from identifying needs and coordinating design and government approvals through production, inventory tracking, website availability, distribution, and promotion. The specialist works with program stakeholders, warehouse personnel, Operations Managers, and cross-functional teams across MODES Tasks to deliver products and promotional activities accurately and on schedule. The position also provides project coordination and administrative support, including organizing documentation, tracking activities, maintaining records, and supporting established milestones.

Requirements

  • Must hold an active Secret clearance supported by a Tier 3 background investigation.
  • High school diploma or equivalent required.
  • 2–4 years of experience in project coordination, operations support, fulfillment, communications, marketing support, or a related environment.
  • Experience coordinating activities across multiple teams and stakeholders.
  • Experience maintaining project documentation, schedules, trackers, and action items.
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
  • Ability to maintain detailed project documentation, trackers, calendars, and status information.
  • Experience working with project or task management systems.
  • Ability to coordinate multiple concurrent activities, deadlines, and stakeholder requirements.
  • Strong organizational and project coordination skills.
  • Excellent written and verbal communication abilities.
  • Strong attention to detail and ability to maintain accurate records.
  • Ability to manage multiple priorities and deadlines simultaneously.
  • Ability to coordinate effectively across technical, operational, program, and government stakeholder groups.
  • Strong follow-through and ability to track activities from initiation through completion.
  • Ability to work effectively within structured approval and workflow processes.
  • Professional customer-service orientation and ability to communicate effectively with stakeholders at multiple levels.

Nice To Haves

  • Associate's or Bachelor's degree in business administration, communications, marketing, project management, or a related field.
  • Experience supporting product fulfillment, inventory coordination, promotional activities, or similar operational processes.
  • Experience working in a federal government or DoD environment.
  • Experience with website content or promotional update processes.
  • Familiarity with product catalogs, inventory management, or fulfillment operations.
  • Experience working with workflow, tasking, or project tracking applications.
  • Familiarity with Military OneSource or similar government digital programs.

Responsibilities

  • Coordinate end-to-end product fulfillment, including identifying product needs and design requirements, coordinating final design approval, submitting approved files and specifications for printing, and supporting product distribution.
  • Coordinate with the Fulfillment and Strategic Outreach Lead, warehouse personnel, Program Managers, Outreach Operations personnel, and MODES teams throughout the fulfillment lifecycle.
  • Coordinate monthly and quarterly updates to the Product Catalog Application (PCA) and Military OneSource website according to the approved promotional calendar.
  • Work with Program Managers to identify product requirements for upcoming events and initiatives.
  • Monitor inventory, coordinate reorders when needed, and support fulfillment of newly requested products.
  • Communicate regularly with warehouse personnel about product availability and status to help keep website listings current.
  • Maintain documentation of print files, warehouse status, website status, and promotional activities in the Tasking, Assignments, and Reporting (TAR) application.
  • Develop agendas and coordinate bi-weekly meetings with fulfillment stakeholders, warehouse personnel, and the MODES team.
  • Track fulfillment activities, outstanding actions, approvals, and dependencies through completion.
  • Coordinate weekly, monthly, and quarterly website promotional updates from development through government review, approval, and website launch.
  • Coordinate promotional content with program and operational stakeholders to align with planned campaigns and initiatives.
  • Track promotional activities, approvals, scheduled updates, and launch status; help synchronize product availability with website promotions.
  • Provide day-to-day project coordination and administrative support across multiple activities and workstreams.
  • Support document management, task submission, assignment tracking, and status reporting through project management systems and TAR.
  • Organize, maintain, and update project files and supporting documentation.
  • Work with Operations Managers and cross-functional teams to track activities, dependencies, assigned actions, and project milestones.
  • Coordinate information and follow-up across program, operations, warehouse, and MODES stakeholders.
  • Assist with meeting preparation, agendas, action-item tracking, and follow-up documentation.
  • Monitor outstanding tasks and communicate status, risks, or dependencies to appropriate team members.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Commuter benefits
  • Tuition reimbursement
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