Fulfillment, Promotion, and Coordination Specialist (REMOTE)

Koniag Government Services•Chantilly, VA

12d•Remote

About The Position

Koniag Professional Services, LLC, a Koniag Government Services company, is seeking a remote Fulfillment, Promotion, and Coordination Specialist with an active Secret security clearance to support KPS and a government customer in a federal and DoD-aligned mission environment. The role coordinates print and digital product fulfillment and promotional activities, including identifying product needs, coordinating designs and government approvals, supporting production and distribution, tracking inventory, maintaining website availability, and coordinating promotions. The specialist works with program stakeholders, warehouse personnel, Operations Managers, and cross-functional MODES teams to deliver products and promotional activities accurately and on schedule. The position also provides project coordination and administrative support, including organizing documentation, tracking activities, maintaining project records, and helping teams meet milestones. The specialist coordinates the end-to-end fulfillment lifecycle, product catalog and Military OneSource website updates, inventory monitoring and reorders, and communication with warehouse personnel. The role also coordinates promotional content and website updates through development, government review and approval, and launch. Project support includes document and task management, status reporting, meeting preparation, action tracking, and follow-up across multiple workstreams and stakeholder groups. Applicants must hold an active Secret clearance supported by a Tier 3 background investigation. A high school diploma or equivalent is required; an associate's or bachelor's degree in a related field is preferred. The role requires 2–4 years of relevant experience and proficiency with Microsoft Office applications and project or task management systems.

Requirements

Active Secret security clearance supported by a Tier 3 background investigation.
High school diploma or equivalent.
2–4 years of experience in project coordination, operations support, fulfillment, communications, marketing support, or a related environment.
Experience coordinating activities across multiple teams and stakeholders.
Experience maintaining project documentation, schedules, trackers, and action items.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
Ability to maintain detailed project documentation, trackers, calendars, and status information.
Experience working with project or task management systems.
Ability to coordinate multiple concurrent activities, deadlines, and stakeholder requirements.
Strong organizational and project coordination skills.
Excellent written and verbal communication abilities.
Strong attention to detail and ability to maintain accurate records.
Ability to manage multiple priorities and deadlines simultaneously.
Ability to coordinate effectively across technical, operational, program, and government stakeholder groups.
Strong follow-through and ability to track activities from initiation through completion.
Ability to work effectively within structured approval and workflow processes.
Professional customer-service orientation and ability to communicate effectively with stakeholders at multiple levels.

Nice To Haves

Associate's or bachelor's degree in business administration, communications, marketing, project management, or a related field.
Experience supporting product fulfillment, inventory coordination, promotional activities, or similar operational processes.
Experience working in a federal government or DoD environment.
Experience with website content or promotional update processes.
Familiarity with product catalogs, inventory management, or fulfillment operations.
Experience working with workflow, tasking, or project tracking applications.
Familiarity with Military OneSource or similar government digital programs.

Responsibilities

Coordinate end-to-end product fulfillment, including identifying needs and design requirements, obtaining final design approval, submitting approved files and specifications for printing, and supporting distribution.
Coordinate with the Fulfillment and Strategic Outreach Lead, warehouse personnel, Program Managers, Outreach Operations personnel, and MODES teams throughout the fulfillment lifecycle.
Coordinate monthly and quarterly updates to the Product Catalog Application (PCA) and Military OneSource website according to the approved promotional calendar.
Work with Program Managers to identify product requirements for upcoming events and initiatives.
Monitor product inventory, coordinate reorders, and support fulfillment for newly requested products.
Communicate with warehouse personnel about product availability and status so products shown as orderable online remain current.
Maintain accurate records of print files, warehouse status, website status, and promotional activities in the Tasking, Assignments, and Reporting (TAR) application.
Develop agendas and coordinate bi-weekly meetings among fulfillment stakeholders, warehouse personnel, and the MODES team.
Track fulfillment activities, outstanding actions, approvals, and dependencies through completion.
Coordinate weekly, monthly, and quarterly website promotional updates from development through government review, approval, and launch.
Coordinate with program and operational stakeholders to align promotional content with planned campaigns and initiatives.
Track promotional activities, approvals, scheduled updates, and launch status, and help synchronize product availability with website promotions.
Provide day-to-day project coordination and administrative support across activities and workstreams.
Support document management, task submission, assignment tracking, and status reporting through project management systems and TAR.
Organize, maintain, and update project files and supporting documentation.
Coordinate with Operations Managers and cross-functional teams to track activities, dependencies, assigned actions, and milestones.
Coordinate information and follow-up across program, operations, warehouse, and MODES stakeholders.
Assist with meeting preparation, agendas, action-item tracking, and follow-up documentation.
Monitor outstanding tasks and communicate status, risks, and dependencies to appropriate team members.