Fulfillment Coordinator, M-F 7am-3:30pm

Saddle Creek Logistics Services•Myerstown, PA

12d

About The Position

The Fulfillment Coordinator supports warehouse fulfillment operations through shipment scheduling, administrative and project support, workflow and queue management, reporting, training assistance, and communication with clients, vendors, supervisors, and associates. The role helps the local operation meet its targets, supports investigations of warehouse errors, coordinates client visits and facility tours, and promotes a safe warehouse environment. It also includes shipping orders using computers and software, handling freight claims, coordinating supplies and vendors, and participating in assigned special projects and committees. The listed schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m.; the posting also states that flexible hours, weekends, and swing shifts may be needed as necessary.

Requirements

Demonstrated leadership, interpersonal, and relationship-management skills, including the ability to interact effectively with staff, management, vendors, and customers.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Proven ability to manage time effectively and meet assigned objectives.
Ability to speak effectively before groups of customers or associates.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages and interpret bar graphs.
Ability to solve practical problems involving varied situations with limited standardization.
Ability to interpret instructions provided in written, oral, diagram, or schedule form.
Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds.
Ability to work flexible hours, weekends, and swing shifts as necessary.

Responsibilities

Schedule inbound and outbound LTL shipments through Saddle Creek or client transportation management systems and manage bills of lading.
Provide project and administrative support to the Warehouse Supervisor and Customer Service Supervisor.
Monitor WMS ticket queues, tickets, and tasks to support internal and external requests and inquiries.
Support local operations in meeting operational targets and manage internal workflow.
Assist with ongoing training for Fulfillment Associates.
Coordinate and provide regular metric reporting for internal and external use.
Participate in regular team meetings with Supervisors, Leads, and Fulfillment Associates.
Assist Warehouse Leads and their teams as required.
Communicate professionally with clients, client retailers, and SCLS vendors.
Monitor assigned warehouse queues daily and help investigate warehouse errors.
Coordinate prospective and current client visits and facility tours.
Help ensure the safety of warehouse staff and guests.
Maintain required certifications and training.
Ship orders using computers and software.
File freight claims as needed.
Assist with assigned special projects and participate in committees, such as the Safety Committee.
Order packaging and general warehouse supplies as needed and ensure their efficient use.
Maintain relationships with preferred and local vendors as appropriate.