Fulfillment Associate

XRHealth • Needham, MA

13d

About The Position

The Fulfillment Associate performs hands-on production support to prepare headsets for shipment. The role involves unpacking headset equipment and accessories, configuring headsets according to step-by-step instructions, assembling kits, cleaning equipment, and packing completed kits for patient orders. The associate also keeps the work area organized and the fulfillment workflow moving.

This is an active, repetitive role with clear procedures rather than a focus on planning, forecasting, analysis, or meetings. Success requires dependable attendance, careful execution of setup and packing steps, consistent adherence to written procedures, and readiness to handle the same hands-on work each day. The position is based in Needham, Massachusetts, and requires reliable transportation there.

Requirements

• Dependable and punctual, with flexibility during periods of higher volume.
• Careful attention to detail when following configuration and packing steps.
• Comfortable with repetitive, hands-on work.
• Basic comfort using a computer or device to complete headset setup steps.
• Able to follow written procedures consistently.
• Able to lift and handle equipment and packages as part of daily fulfillment duties.
• Reliable transportation to Needham, Massachusetts.

Nice To Haves

• Prior experience in warehouse operations, shipping and receiving, stockroom, or retail backroom work.

Responsibilities

• Open boxes and unpack headset equipment and accessories.
• Configure headsets by following step-by-step instructions.
• Assemble headset kits with straps, face pieces, chargers, cases, and cleaning supplies.
• Clean and prepare headset equipment before packing.
• Pack completed headset kits for patient orders.
• Keep the work area organized and ready for the next batch of equipment.
• Keep work moving throughout the day and flag anything that does not look right.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed