About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. Duties include receiving and organizing merchandise, picking, packing, and retrieving orders from back-of-house storage, delivering orders curbside, and monitoring alerts so Buy Online Pickup In-Store orders are ready on time. You also help keep the stockroom and sales floor running efficiently and assist customers by greeting them warmly, resolving issues, and delivering orders with care. The role combines operational work with customer service and selling. Colleagues prepare for the day by reviewing goals and learning about products and promotions. They receive and tag merchandise, organize the stockroom, assist customers, fulfill orders, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. At the end of the day, they organize the stockroom and complete orders to prepare the team for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, and regular, dependable attendance and punctuality.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability and willingness to work toward daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
  • Ability to perform the physical demands of the position, including lifting at least 25 pounds, standing for at least two consecutive hours, moving, reaching, stooping, kneeling, crouching, and climbing ladders.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Receive, tag, and organize merchandise and maintain stockroom organization.
  • Pick, pack, and retrieve orders from back-of-house storage and deliver orders curbside.
  • Monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time.
  • Greet customers, listen to their needs, resolve issues, and provide helpful service on the sales floor and during curbside pickups.
  • Support selling activities, meet daily sales goals, and share Loyalty program benefits with customers.
  • Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
  • Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
  • Collaborate with colleagues and support store operations and customer satisfaction.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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