Seasonal Fulfillment and Receiving Support Associate, Fairlane Town Center

Macy's • Dearborn, MI

7h • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; and deliver orders curbside. You monitor alerts to help complete Buy Online Pickup In-Store (BOPS) orders on time and help keep the stockroom and sales floor running efficiently. The role also includes greeting customers, resolving issues, and delivering orders with care.

You help prepare the store for the day by reviewing goals, learning about products and promotions, and receiving, tagging, and organizing merchandise. During the day, you support customers and order fulfillment, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and assist with merchandise moves. You also share Loyalty program benefits, complete orders, organize the stockroom, and help prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, ability to work independently, and ability to work well with a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an orderly stockroom.
• Pick, pack, and retrieve orders from back-of-house storage and deliver orders curbside.
• Monitor alerts and help ensure Buy Online Pickup In-Store orders are completed on time.
• Greet customers, listen to their needs, resolve issues, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and assist with merchandise moves.
• Share Loyalty program benefits and help customers complete their purchases.
• Complete orders and organize the stockroom to prepare the team for the next day.
• Work collaboratively to support store operations and achieve sales and store goals.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed