Seasonal Fulfillment and Receiving Support Associate, Wenatchee Valley

Macy's•East Wenatchee, WA

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts so Buy Online Pickup In-Store orders are completed on time, and help keep the stockroom and sales floor running efficiently. The role also involves greeting customers, resolving issues, and delivering orders with care. Colleagues prepare for the day by reviewing goals and learning about products and promotions. They receive merchandise, tag items, organize the stockroom, and support customer interactions and accurate order fulfillment. They also recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. At the end of the day, they organize the stockroom, complete orders, and prepare the team for the next day. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability. Flexible availability is required, including days, evenings, weekends, and holidays.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and willingness to adapt to changing priorities, work independently, and contribute to a team.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain stockroom organization.
Pick, pack, and complete customer orders, including monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time.
Retrieve orders from back-of-house storage and deliver them curbside.
Maintain inventory accuracy and help keep the stockroom and sales floor running efficiently.
Greet customers, listen to their needs, resolve issues, and provide helpful customer interactions.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Support sales goals, share loyalty program benefits, and help create positive customer experiences.
Collaborate with colleagues and prepare the stockroom and team for the next day.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.