Seasonal Fulfillment and Receiving Support Associate, Leawood Town Center Plaza
About The Position
The Seasonal Fulfillment and Receiving Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time; and keeping the stockroom and sales floor running efficiently. The role also includes greeting customers, resolving issues, and delivering orders with care. Colleagues help prepare the store by reviewing goals, learning about products and promotions, receiving and tagging merchandise, and organizing the stockroom. They assist customers through helpful interactions and accurate order fulfillment, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and organize the stockroom and complete orders at the end of the day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, and retrieve customer orders from back-of-house storage.
- Deliver orders curbside and monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time.
- Support store operations, inventory accuracy, and an efficient stockroom and sales floor.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits, help customers complete their shopping needs, and thank them for their business.
- Complete orders and organize the stockroom to help prepare the team for the next day.
- Work collaboratively with colleagues and contribute to sales goals and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
