Seasonal Fulfillment and Receiving Support Associate, Staten Island
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise, picking, packing, and retrieving orders from back-of-house storage, delivering orders curbside, and monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are completed on time. You help keep the stockroom and sales floor efficient and contribute to customer satisfaction through warm greetings, issue resolution, and careful order delivery. The role also involves customer-facing selling and service, teamwork, meeting goals, and creating welcoming experiences. Daily work may include tagging items, organizing the stockroom, recovering sales floors and fitting rooms, updating signs and pricing, restocking merchandise, supporting merchandise moves, sharing loyalty program benefits, completing orders, and preparing the team for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, retrieve, and complete customer orders accurately and on time, including BOPS orders; monitor alerts for Ready on Time completion.
- Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
- Maintain a shoppable sales floor and fitting rooms by recovering spaces, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
- Share loyalty program benefits, help customers with their needs, and work toward daily sales goals.
- Complete end-of-day tasks, organize the stockroom, and prepare the team for the next day.
- Collaborate with colleagues and support store operations and customer satisfaction.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
