Fulfillment and Logistics Manager
About The Position
The Fulfillment and Logistics Manager owns the movement of products from factories to customers. This hands-on role manages inbound freight from suppliers, oversees 3PL and warehouse partners, supports Amazon FBA and AWD inventory flow, and ensures orders are shipped accurately, quickly, and cost-effectively. The role reports to the Director of Operations and works closely with procurement, customer experience, and finance to build scalable fulfillment operations as the business grows. The position is based in Culver City, Los Angeles, with in-office work Tuesday through Thursday and remote work Monday and Friday.
Requirements
- At least 4 years of experience in logistics, fulfillment, or supply chain operations.
- Hands-on experience managing international inbound freight, especially ocean freight from Asia.
- Experience managing 3PL relationships, setting SLAs, and holding partners accountable.
- Strong Excel or Google Sheets skills, including building trackers and analyzing cost data.
- Currently authorized to work in the United States on a full-time basis.
- Detail-oriented, with the ability to catch discrepancies before they become costly problems.
- Strong negotiation and relationship-building skills with forwarders, carriers, and 3PLs.
- Clear, proactive communication across internal teams and overseas partners in different time zones.
- Composed problem-solving when shipments are delayed or inventory runs tight.
- Self-directed and adaptable in a lean, fast-moving environment.
Nice To Haves
- Experience at a consumer products or e-commerce brand.
- Startup or e-commerce experience or passion.
Responsibilities
- Manage shipping partners, including rate negotiation and performance reviews.
- Track shipments from origin to warehouse and address delays before they cause stockouts.
- Partner with trade compliance to maintain accurate entries, HTS classifications, and import documentation.
- Own relationships with 3PL and warehouse partners in New Jersey, Reno, and the UK.
- Set and track KPIs such as order accuracy, on-time ship rate, dock-to-stock time, and cost per order.
- Audit shipping and fulfillment invoices and dispute billing errors.
- Manage inventory order planning and assemblies.
- Plan and execute Amazon FBA and AWD inbound shipments, including labeling, prep, and carton requirements.
- Monitor inventory levels, storage limits, and capacity to avoid stockouts and excess fees.
- Monitor inventory data accuracy across platforms.
- Build reporting on landed cost, freight spend, and fulfillment performance.
- Identify and deliver savings in carriers, packaging, freight modes, and warehouse workflows.
- Write and maintain SOPs to support processes as volume grows.
Benefits
- Option for fully paid medical, dental, and vision coverage.
- Opportunity to contribute to a 401(k).
- Unlimited PTO plus 11 or more paid holidays.
- Monthly wellness stipend.
- Free Sans products.
- Discretionary bonus and equity.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
