FT Closer (Hours in description)

Planet Fitness • Prince Frederick, MD

21h • Onsite

About The Position

National Fitness Partners is hiring a full-time Closer at its Prince Frederick, Maryland location. The role provides customer service to Planet Fitness members, prospective members, and guests while helping create an exceptional Judgement Free experience. The scheduled hours are Monday through Friday, 3:30 p.m. to 11:30 p.m. Starting pay is $15 per hour. Hourly increases are provided at 180 days, one year, and every six months after the first year, based on the employee’s anniversary date.

Requirements

• Customer service experience.
• High school diploma or GED equivalent preferred.
• Must be at least 18 years old.
• Basic computer proficiency.
• Frequent lifting, carrying, pushing, and pulling; must be able to lift up to 75 pounds.
• Must be able to work around cleaning chemicals during the shift.
• Frequent climbing, balancing, kneeling, and crouching during the shift.
• Continual reaching with hands, fingers, and arms during the shift.

Responsibilities

• Provide a superior level of customer service to members, prospective members, and guests.
• Answer phones in a friendly manner using the information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point-of-sale system.
• Promote PE@PF fitness instruction classes to active and new members.
• Provide a clean, sanitized, and safe club environment.

Benefits

• Growth opportunities; over 90% of the management team started as entry-level team members.
• Competitive pay and scheduled hourly increases.
• Shift-differential pay for select shifts.
• PTO for all employees.
• 401(k) retirement fund with employer match up to 4%.
• Health insurance options, including health, dental, vision, and family life insurance.
• Company-paid basic life insurance and short-term disability.
• Employee Assistance Program.
• Free employee Black Card membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED