FSQA Tech I - 2nd Shift

Westrock Coffee•Little Rock, AR

11d

About The Position

The FSQA Technician I performs quality control checks on materials and products during the production cycle to ensure they meet quality standards and safety regulations. The role requires standing and walking for extended periods and working in a fast-paced, warm environment. The technician accepts other duties as assigned and reports to the FSQA Supervisor. The position follows Westrock policies and procedures, including the Food Safety & Quality Management System, and helps ensure personnel follow Good Manufacturing Practices (GMP). It includes inspecting materials and products throughout production, recording test results, identifying nonconforming goods, and maintaining a clean and safe GMP-compliant work area.

Requirements

High school diploma or GED.
1–2 years of experience with quality inspection, auditing, data collection, and/or testing.
Experience with Microsoft Office and office-based database systems.
Ability to read and comprehend department documents, including Standard Operating Procedures, policies, and standards.
Sound logic and attention to detail.
Ability to communicate comfortably and work with coworkers in a team environment.
Ability to stand and walk for extended periods and work in a fast-paced, warm environment.

Nice To Haves

Associate degree in biological science, chemistry, or quality technology, or an equivalent combination of education and experience.
Excellent oral and written communication skills.
Competent computer skills.

Responsibilities

Follow all Westrock policies and procedures, including the requirements of the Food Safety & Quality Management System.
Ensure Good Manufacturing Practices are followed by all personnel.
Perform in-line inspections of work-in-progress and finished products for compliance with defined specifications, including color, moisture percentage, density, grind analysis, weights, packaging date codes, packaging integrity, and brewing performance.
Inspect production processes and evaluate work performed by production associates for compliance with quality standards.
Inspect raw materials and components used in production for suitable quality.
Complete in-line Supersack releases and approvals.
Accurately enter test results into a quality database.
Identify and segregate nonconforming goods when required.
Conduct relevant testing of products on hold when required.
Perform daily housekeeping to maintain a clean, safe, GMP-compliant work area.
Contribute to team efforts, accomplish related tasks, and perform other duties as requested by management.