FSQA Supervisor

HOLLY POULTRY•Baltimore, MD

13d•$70,000 - $85,000•Onsite

About The Position

The FSQA Supervisor is a hands-on, floor-based leadership role overseeing Food Safety and Quality Assurance activities at a USDA-inspected poultry processing facility. The supervisor directly leads FSQA Technicians and works with Production, Operations, Sanitation, Maintenance, and Regulatory personnel to meet food safety, quality, customer, and regulatory requirements. The role requires an active production-floor presence to monitor processes, verify compliance, coach employees, conduct inspections, and address issues in real time. It supports the production of safe, wholesome, high-quality poultry products and facility-wide continuous improvement. Experience with retail tray pack poultry operations is strongly preferred. Responsibilities in this area include verifying packaging integrity, labels, weights, dating and codes, product presentation, customer specifications, shelf life, and product quality. The supervisor also oversees temperature monitoring and cold-chain practices, including responding to temperature deviations, and leads weight control and net-weight compliance programs. The role supervises FSQA Technicians and other assigned quality personnel, providing coaching, training, performance feedback, and development opportunities. Most work is performed on the production floor, with frequent exposure to cold, wet, humid, and noisy conditions. Occasional weekends, holidays, or off-shift work may be needed to support operations and customer needs.

Requirements

Minimum of 3 years of supervisory experience in food manufacturing.
Minimum of 2 years of experience in food safety and quality assurance.
Experience working in a USDA-inspected facility.
Strong knowledge of HACCP principles and food safety systems.
Working knowledge of USDA regulations and poultry processing requirements.
Understanding of GMPs, SSOPs, allergen controls, sanitation programs, and environmental monitoring.
Experience investigating root causes and implementing corrective actions.
Strong leadership, coaching, and employee development skills.
Excellent verbal and written communication skills.
Strong organizational and problem-solving abilities.
Proficiency in Microsoft Office applications and quality management systems.
Ability to work effectively in a fast-paced production environment.
Ability to stand and walk for extended periods throughout the workday.
Ability to work in refrigerated and wet processing environments.
Ability to lift up to 40 pounds occasionally.
Ability to climb stairs, bend, stoop, and reach as required.
Ability to wear required personal protective equipment (PPE).
Ability to successfully pass a post-offer/pre-employment drug test and background screen.

Nice To Haves

Poultry processing experience.
Retail tray pack poultry experience.
Experience supporting customer audits, regulatory inspections, and certification programs.
Knowledge of SQF, BRC, or similar GFSI certification standards.

Responsibilities

Supervise and support daily Food Safety and Quality Assurance activities throughout the production facility.
Directly lead FSQA Technicians and ensure consistent execution of food safety and quality programs.
Monitor production operations on the floor for compliance with company policies, customer requirements, and regulatory standards.
Verify adherence to HACCP, SSOP, GMP, SQF, USDA, and company food safety requirements.
Monitor production processes and product characteristics against established specifications.
Perform routine plant inspections, process audits, and product evaluations.
Investigate non-conformances, customer complaints, and food safety incidents; oversee corrective and preventive actions.
Manage product holds, releases, disposition decisions, and supporting documentation.
Verify CCPs, preventive controls, operational prerequisite programs, and other food safety monitoring activities.
Support regulatory inspections and customer audits as a resource for food safety and quality programs.
Ensure FSQA documentation and records are complete and accurate.
Train and coach employees on food safety, quality systems, GMPs, HACCP, allergen control, and regulatory requirements.
Partner with Operations and Sanitation teams on continuous improvement.
Analyze quality and process data, identify trends, and implement corrective measures.
Participate in validation, verification, and internal audit activities.
Support new product launches, process changes, and customer-specific quality initiatives.
Oversee retail tray pack poultry quality and food safety activities, including package integrity, label and regulatory compliance, weight control, product dating and code verification, product presentation, customer specifications, and shelf-life and product-quality monitoring.
Address food safety and quality concerns promptly and escalate them when necessary.
Monitor and verify product, cooler, processing-room, and shipping temperatures.
Review temperature monitoring records and respond to deviations with appropriate product disposition, corrective actions, and documentation.
Verify temperature monitoring equipment, thermometers, data loggers, and associated records.
Ensure cold-chain management through processing, storage, staging, and shipment.
Lead weight control and net-weight compliance programs; investigate weight-related non-conformances and address short weights, giveaway, and process variation.
Partner with Production and Maintenance to verify setup, calibration, and performance of scales, checkweighers, and packaging equipment.
Coach, train, provide performance feedback to, and develop assigned quality personnel.
Assist with employee scheduling, performance evaluations, disciplinary actions, and staffing recommendations.
Promote food safety, quality, accountability, and continuous improvement.
Perform other duties as assigned.