FSQA Manager

Klosterman Baking Co•Cincinnati, OH

About The Position

The Food Safety & Quality Assurance (FSQA) Manager leads the bakery’s Food Safety, Quality, and Sanitation programs and serves as the site’s SQF Practitioner. The role ensures compliance with regulatory, customer, SQF, and company requirements while fostering a strong food safety culture and supporting the production of safe, high-quality products. The FSQA Manager oversees the Quality and Sanitation Departments and works with cross-functional teams to meet operational, food safety, quality, and business objectives. The position is based in a fast-paced food manufacturing environment and involves regular production-floor and facility inspections, audits, inspections, investigations, and cross-functional leadership meetings. The role interacts frequently with Operations, Maintenance, Sanitation, Warehouse, Corporate, Regulatory, and Customer teams. The manager must be able to walk production floors and work in varying temperatures and conditions.

Requirements

Experience in food safety, quality assurance, or quality management within a food manufacturing environment.
Strong knowledge of SQF, HACCP, GMPs, FDA regulations, food safety systems, and quality management programs.
Experience leading audits, inspections, and regulatory compliance initiatives.
Strong leadership, communication, organizational, and problem-solving skills.
HACCP Certification.
SQF Practitioner Certification.
Preventive Controls Qualified Individual (PCQI) Certification.
Internal Auditor Certification.
Food Defense Plan Certification, or ability to obtain it within a specified timeframe.
Ability to walk production floors and conduct facility inspections regularly.
Ability to work in a manufacturing environment with varying temperatures and conditions.

Nice To Haves

Bachelor’s degree in Food Science, Microbiology, Quality Assurance, or a related field is preferred.

Responsibilities

Lead and manage the Quality and Sanitation Departments, ensuring teams are properly staffed, trained, and aligned with food safety and quality goals.
Serve as the site’s SQF Practitioner and maintain the SQF Food Safety Management System and Food Safety Manual.
Ensure compliance with federal, state, local, SQF, AIB, customer, and company food safety and quality requirements.
Partner with Operations, Maintenance, Sanitation, Warehouse, and Corporate teams on food safety, quality, and continuous improvement initiatives.
Support new product development and commercialization to ensure regulatory compliance and product quality.
Lead and facilitate Food Safety Team meetings, Quality Council meetings, Management Reviews, HACCP reviews, and Food Safety Plan assessments.
Manage non-conforming materials and finished-product hold programs, including disposition decisions.
Oversee facility sanitation programs and provide guidance to sanitation leadership.
Lead regulatory inspections, customer audits, SQF certification audits, and internal audits.
Investigate customer complaints and implement corrective and preventive actions.
Maintain testing records, food safety documentation, trend analyses, and compliance records.
Manage third-party service providers, including pest control, chemical suppliers, laboratory services, calibration providers, and related contractors.
Promote and model a strong food safety and quality culture throughout the organization.
Ensure compliance with GMP, HACCP, SQF, Food Defense, FDA, OSHA, customer, and company requirements.
Lead food safety culture initiatives and ensure their effective implementation throughout the facility.
Immediately address and communicate food safety, quality, regulatory, and sanitation concerns.
Support the production of safe, high-quality products that meet customer and regulatory expectations.
Perform additional duties as assigned to maintain compliance and operational excellence.