FSQA Manager

Great Lakes Cheese•La Crosse, WI

About The Position

The Food Safety and Quality Assurance Manager develops, implements, and maintains policies and procedures to ensure compliance with local, federal, and industry regulations and certifications. The manager oversees the FSQA Supervisor and FSQA Technicians across all shifts to maintain adherence to food safety and quality management programs, and supports training and competency development for factory personnel on food-safety- and quality-related topics.

Requirements

Bachelor’s degree in a quality-related field or commensurate experience.
At least 5 years of quality management experience.
At least 5 years of laboratory experience.
Ability to make sound, independent decisions based on functional expertise and experience.
Ability to administer a proactive management approach to a large, multi-shift department.
Ability to provide leadership, support, and communication to a multi-process dairy facility.
Proficiency in problem solving, root cause analysis tools, and the CAPA process.
SQF certification.
PCQI certification.
HACCP certification.
Must be legally authorized to work in the United States without sponsorship.

Nice To Haves

At least 10 years of quality management experience.
Experience with thermal processing and/or industrial pasteurization.
In-depth understanding of chemical and physical processes relating to cheese and whey manufacturing.
SAP experience.
Proficiency in Microsoft Office.

Responsibilities

Lead the FSQA department to ensure raw materials and packaged products meet GLC and customer specifications.
Develop, implement, review, and maintain programs that support food safety fundamentals in cooperation with corporate FSQA management.
Communicate information needed for the effective implementation and maintenance of quality audit processes, such as the SQF System.
Drive and manage corrective and preventive actions related to food safety and quality programs.
Train personnel across the organization to build competency in functions affecting product legality, safety, and customer specifications.
Communicate supplier concerns to corporate FSQA and work to resolve and mitigate problems.
Support internal audits of plant areas for food safety and GMP compliance.
Support sanitation programs to promote plant cleanliness and adequate documentation.
Direct the FSQA Supervisor and evaluate their performance for continuous improvement.
Assist with department selection, hiring, advancement, transfer, promotion, and termination decisions.
Observe and evaluate laboratory and cross-functional processes to drive continuous improvement in food safety and quality.
Coordinate responses to customer concerns related to food safety and product quality.
Perform assignments and job tasks in accordance with stated safety policies and procedures.
Ensure products are made to exceed customer and consumer expectations by adhering to Good Manufacturing Practices, policies, procedures, and the Safe Quality Food Program.
Perform other responsibilities as assigned by plant and corporate leadership.
Maintain company confidentiality.