FSQA Program Compliance Specialist

Home Chef • Chicago, IL

7d • $63,000 - $70,000

About The Position

The FSQA Program Compliance Specialist supports Home Chef’s Food Safety & Quality Management Systems by ensuring compliance programs, audit readiness activities, and food safety documentation are consistently executed across all facilities. The role focuses on maintaining SQF program compliance, supporting corrective and preventive action (CAPA) processes, managing compliance reporting, and driving continuous improvement initiatives across the FSQA network.

The specialist partners with Site FSQA teams, Operations, Customer Service, and other stakeholders to monitor compliance performance, support audit preparedness, analyze customer complaint trends, and maintain food safety and quality documentation systems. The role also supports annual calibration programs, Tempo project rollouts, and network-wide FSQA compliance initiatives. It requires 25% travel and on-call availability at least one weekend per month, with potential nights, weekends, and some holidays depending on business needs.

Requirements

• Bachelor’s degree in Food Science, Microbiology, or a related field preferred, or 1–3 years of experience in quality assurance, food safety, food manufacturing, or food distribution; a Master’s degree may be considered in lieu of experience.
• Familiarity with statistical process control (SPC), root cause analysis (RCA), change management, and supporting or maintaining food safety management systems, including exposure to ISO, GFSI, SQF, or FDA/USDA audits.
• Strong technical aptitude for digital organization, advanced spreadsheet formulas, Google Apps Script, and creating AI-driven applications to streamline workflows.
• Excellent interpersonal and presentation skills, with the ability to build rapport and collaborate across cross-functional teams.
• Highly adaptable, detail- and data-oriented, proactive problem solver who anticipates downstream consequences in a fast-paced, autonomous environment.
• Willingness to travel 25% of the time and be on call at least one weekend per month; potential for nights, weekends, and some holidays depending on business needs.

Nice To Haves

• Bachelor’s degree in Food Science, Microbiology, or a related field.
• Exposure to ISO, GFSI, SQF, or FDA/USDA audits.

Responsibilities

• Support implementation, maintenance, and continuous improvement of the Home Chef Food Safety & Quality Management System across all facilities.
• Support annual third-party audits and maintain SQF program documentation, including food safety fundamentals and food safety plans.
• Partner with Site FSQA Managers, Operations, and other stakeholders to support compliance with Home Chef FSQA programs and regulatory requirements.
• Support internal audit programs and ensure timely completion of corrective and preventive actions (CAPAs).
• Track, monitor, and report network compliance metrics, audit findings, and corrective action effectiveness.
• Support audit readiness, compliance documentation management, and network continuous improvement initiatives.
• Participate in root cause analysis investigations and support corrective and preventive actions related to food safety and quality issues.
• Monitor compliance performance trends and use data analysis to identify process improvement opportunities and recurring issues.
• Support site error rate discussions and recommend ways to improve FSQA program effectiveness.
• Collaborate with Site FSQA teams and Operations partners on FSQA management reviews and verification activities.
• Analyze FSQA data and trends, including customer complaints, illness trends, hold management, environmental monitoring, Tempo reporting, and receiving data.
• Support customer complaint management and reporting through Tempo, Core FM, and related systems.
• Provide management with reporting visibility and recommendations when unacceptable FSQA trends or risks are identified.
• Support document control to ensure compliance records, SOPs, forms, and FSQA documentation are maintained and audit ready.
• Coordinate annual equipment calibration tracking and follow-up across facilities.
• Support rollout and implementation of Tempo projects, FSQA program updates, and compliance initiatives.
• Maintain compliance trackers, reporting tools, and supporting FSQA program documentation.
• Support development and maintenance of FSQA onboarding and training materials for FSQA and QC team members.
• Maintain site FSQA training trackers and support compliance-related training initiatives.
• Collaborate with Customer Service, Site FSQA teams, and Operations on network FSQA objectives and continuous improvement.
• Assist with special projects, labeling needs, and cross-functional FSQA initiatives as needed.
• Follow facility GMPs and help enforce facility policies.
• Support the company’s SQF food safety system and quality programs.
• Maintain compliance documentation and support audit readiness across all facilities.

Benefits

• Medical, dental, vision, life, and disability insurance
• Paid holidays, sick time, and vacation time
• 401(k) program
• Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
• 401(k) match
• Paid time off
• Customer promo code for $30 off a first Home Chef order

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level