FSA Operations Analyst Associate

Sentinel Group • Wakefield, MA

9d • $50,000 - $55,000 • Onsite

About The Position

We are seeking a team-oriented professional for our FSA Operations Team. The FSA Operations Analyst will perform a variety of functions as it relates to entry-level plan operations such as contribution payroll processing, eligibility/enrollment file processing and other daily tasks related to the business needs. The ideal candidate will be able to effectively communicate, multi-task and prioritize responsibilities based on the needs of the team, clients and vendors.

Requirements

• A passion for problem solving and operational thinking
• A sincere interest in working within the financial services industry
• Ability to work well in a fast-paced and collaborative environment
• Detail oriented thinking
• Proficient in Microsoft Office programs and the ability to quickly learn new systems (CRMs, recordkeeping, etc.)

Nice To Haves

• Proven ability to take initiative and be a self-starter in handling issues
• Excellent verbal and written communication skills
• Demonstrated ability to consistently deliver a superior level of productivity and quality service
• Demonstrated organizational skills and ability to manage multiple priorities
• Ability to work in a team environment
• Ability to track and meet deadlines
• Proficiency in MS Office
• Knowledge of FSA/HRA/HSA plans

Responsibilities

• Monitor, process, and reconcile contribution files for reimbursement plans through our recordkeeping systems
• Monitor, process, and reconcile eligibility/enrollment files for reimbursement plans through our recordkeeping systems
• Initiate funding requests (ACH) and reconcile received deposits for plan contributions
• Generate and review various contributions reports
• Process and post participant contributions transactions
• Assist internal teams with responding to client inquiries
• Monitor Inbox and log certain requests in the CRM
• Follow up with client and/or Account Managers on NIGO requests
• Perform other duties and participate in special projects as assigned

Benefits

• PTO (vacation, sick, personal time bank)
• FTO (Flexible time off for vacation, sick, and personal time) after 2 years of service
• 12 Paid Holidays (10 stated and 2 floating holidays)
• 2 Community Volunteer Days
• 5 Summer Half Days
• Medical, Dental, Vision
• Life Insurance
• LTD & STD
• Retirement Plan with 4% Employer Match
• Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed