Frozen Food Supervisor-Yorktown Heights, NY

Albertsons Companies • Yorktown Heights, NY

2h • Onsite

About The Position

The Frozen Food Supervisor leads the Frozen Foods department at Albertsons Companies, supporting day-to-day operations and directing department functions and activities. The role focuses on creating an exceptional customer experience, maintaining a safe and clean environment, achieving department sales and profit goals, meeting quality assurance standards, and controlling inventory, waste, and shrink. The supervisor embraces the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The supervisor communicates expectations and information to associates, establishes goals, schedules staffing to match customer volume, and trains and develops team members. The role also contributes to department planning, budgeting, financial reviews, promotions, merchandising, pricing, inventory management, food safety, and store safety. The position may require work at any location in the district and occasional travel.

The primary duties are office and non-manual work, with occasional manual tasks such as setting up displays, operating a cash register, and assisting in other departments. The supervisor must be able to stand and walk for extended periods, occasionally handle objects weighing up to approximately 50 pounds, and push or pull loaded hand trucks and pallet jacks. Work takes place in a temperature-controlled store, with occasional exposure to freezer, cooler, oven, hot-case, fryer, and outdoor temperatures. Scheduled hours vary; nights, weekends, and holidays may be required.

Requirements

• Extensive retail background and prior management experience related to retail operations.
• Thorough understanding of company practices, policies, and procedures.
• Strong written and oral communication, leadership, interpersonal, and people-management skills.
• Ability to maintain composure when dealing with customers and coworkers and interact effectively with all levels of personnel.
• Knowledge of employment laws and workplace practices.
• Strong business and financial knowledge, including extensive working knowledge of profit-and-loss statements.
• Ability to identify needs, problems, and opportunities; make effective short- and long-term plans; and implement plans to maximize sales and gross margins.
• Knowledge of every position in the store, basic math and accounting, computer software, and applicable state and federal regulations.
• Familiarity with emergency plans for natural disasters, serious accidents, and other uncommon events.
• Ability to perform occasional manual tasks, stand and walk for long periods, occasionally reach, lift, stack, and maneuver objects up to approximately 50 pounds, and occasionally push and pull fully loaded hand trucks and pallet jacks.
• Ability to cover various store positions as required and maintain mental alertness for safe, accurate, repetitive work.
• Regular attendance is required.
• Must be able to work variable scheduled hours; nights, weekends, and holidays may be required.

Responsibilities

• Communicate company, department, and job-specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets.
• Develop schedules that manage customer volume throughout operating hours.
• Train and develop associates and participate in the performance appraisal process.
• Follow applicable local, state, and federal laws and company guidelines.
• Create a welcoming customer environment, answer questions about products, and inform customers of frozen food specials.
• Maintain a positive attitude and understand the store layout and product locations.
• Develop and implement a department business plan and sales promotions with store management.
• Inform and educate associates about current, upcoming, and special in-store promotions, especially those affecting frozen foods.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the department’s period promotional plan.
• Assist store management with store and department budgets, profit-and-loss reviews, and actions based on financial reports.
• Monitor inventory and stocking conditions and note discrepancies.
• Work at any location in the district when needed.
• Schedule price changes and update shelf tags and promotional signs daily, weekly, and monthly.
• Train associates in inventory, stocking, and Computer Assisted Ordering.
• Follow food safety regulations and guidelines; maintain case and cooler temperatures and temperature logs.
• Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
• Notify management of customer or employee accidents and report safety risks, issues, and illegal activity.
• Comply with and ensure compliance with company grooming standards and dress code.
• Perform essential job functions with or without reasonable accommodation.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k) benefits.
• Time off, including vacation, holidays, and sick pay; eligibility requirements apply.
• Training, career growth, and development opportunities.
• Inclusive work environment with colleagues who reflect the communities served.
• Benefits may include vision, disability and life insurance, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits such as pension and/or 401(k), subject to eligibility.
• Associates in this position may be eligible for a quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed