Frozen Food Clerk

Sprouts Farmers Market•Fontana, CA

10d•Onsite

About The Position

The Frozen Food Clerk keeps store frozen cases stocked and clean during business hours, assists customers as needed, and maintains a friendly, energetic demeanor while following Frozen Department procedures. The role includes stocking and presenting products, maintaining accurate tags and pricing, rotating stock, inspecting deliveries, and keeping the department organized and sanitary. The clerk uses department equipment and product knowledge to support accurate weighing, labeling, and customer service. Other duties may be assigned.

Requirements

Be at least 18 years of age.
Have a high school diploma or GED/equivalency degree.
Maintain the highest level of customer service.
Support and contribute to team goals.
Have basic knowledge of math, weights, and measures.
Be able to work varied hours and days as business dictates.
Transfer boxes or crates weighing 40–60 lbs. between specified shelf heights and distances, for stated durations, without mechanical assistance.
Use a pallet jack to move product weighing 500–1,000 lbs., requiring 25–50 lbs. of force over stated distances and durations.
Apply upper-body forces up to 10 lbs. for up to 1 hour and coupling forces of 50–60 lbs. for up to 10 hours.
Use a 2-step stool to access shelves.
Repetitively bend or squat to access a point 5 inches from the floor.
Stand continuously for up to 4 hours at a time and up to 8 hours per shift.
Work in controlled temperatures, including coolers and freezers.
Have vision sufficient to order, stock, and inventory products.
Walk up to 3 miles per 8-hour period.

Nice To Haves

1–2 years of grocery retail experience with Frozen department processes and procedures.

Responsibilities

Keep frozen cases, storage areas, and work areas clean and safe, including cleaning shelves and products, clearing spills and hazardous debris, and sweeping.
Stock frozen cases, present, face, fill, and organize products according to department schematics, and ensure tags and prices are accurate.
Rotate frozen products, identify expired or spoiled stock, and discard outdated or spoiled items.
Respond to customer inquiries and assist with purchases, information, and product selection, including selling and cross-selling products.
Receive, inspect, and log products for shipment accuracy, temperature, and quality.
Monitor point-of-purchase signs and ensure availability of recipe cards, product coupons, promotional materials, and information on complementary foods.
Operate equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
Use knowledge of scales and weight measures to weigh and label products accurately.
Maintain a high level of product knowledge and product preparation.
Walk the department regularly to maintain an organized, sanitary, and clean appearance.
Perform other duties as assigned.

Benefits

Competitive pay
Sick time plan
Vacation accrual plan
Opportunities for career growth
15% discount for the employee and one other household family member on purchases at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(k) retirement savings plan with company match
Company-paid life insurance
Contests and appreciation events
Performance-based bonus, subject to eligibility
Medical, dental, and vision coverage, subject to eligibility
Health Savings Account with company match, subject to eligibility
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility
Company-paid short-term disability coverage, subject to eligibility
Paid parental leave for mothers and fathers, subject to eligibility
Paid holidays, subject to eligibility
DailyPay access for eligible employees