Front Server

The Alinea Group•Chicago, IL

About The Position

Alinea is seeking a full-time Front Server to provide excellent guest experiences at its Michelin three-star restaurant, known for molecular gastronomy and an innovative approach to modernist cuisine. This hourly position requires working 40 or more hours across five days per week. The Front Server guides guests through food and beverage menus and pairings, delivers food and beverages, processes payments, and helps lead and train a team while upholding standards set by the chefs and managers. Candidates must be eligible to work legally in the United States; the employer uses E-Verify.

Requirements

  • At least 1 year of experience as a server or in a related position.
  • Ability to work in a fast-paced, chef-driven environment.
  • High attention to detail.
  • Strong communication skills.
  • Ability to carry a tray with food and/or drinks.
  • Ability to work collaboratively as part of a team.
  • Ability to think clearly and quickly and maintain concentration in high-pressure situations.
  • Must be able to work on feet for at least 8 hours.
  • Must be able to move, pull, or lift at least 35 pounds.
  • Must be able to climb stairs multiple times per shift.
  • Must be eligible to legally work in the United States.

Responsibilities

  • Focus attention on guest needs and respond promptly.
  • Provide expert knowledge of food and beverage menus, guiding guests through their experience.
  • Maintain complete knowledge of menus, including ingredients and techniques.
  • Run all food and beverages to the dining room.
  • Maintain complete knowledge of table and seat numbers.
  • Greet and acknowledge guests and provide a positive dining experience.
  • Accommodate requests for information courteously.
  • Complete all assigned side work during the shift.
  • Take direction from Chefs.
  • Lead a team of three staff members through an intricate service.
  • Use the POS system to charge and process payments in a timely manner.
  • Maintain working knowledge of pairings used in the current menu.
  • Train others and uphold standards set by the Chefs and Managers.

Benefits

  • Competitive hourly wage of $23.50–$24.00 per hour.
  • Medical, vision, dental, and life benefits available in the first month following full-time employment.
  • Company contributes 50% toward a single HMO during the first two years of full-time employment, with 100% contribution available after two years.
  • Paid time off.
  • 401(k) with company match of up to 4% of deferred earnings.
  • CTA/Ventra discount available after one month of full-time employment.
  • Employee dining discount of 20% at any Alinea Group restaurant.
  • Referral Bonus Program.
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