AM Front Server - Element 47

The Little Nell•Aspen, CO

About The Position

The AM Front Server delivers exceptional breakfast service at Element 47, presenting food and beverages in a timely, professional, and welcoming manner in alignment with Forbes Five-Star standards. The role sets the tone for guests’ day by providing attentive, personalized service with a warm and knowledgeable approach, and ensuring an efficient, detail-oriented, memorable dining experience. The position reports to the Restaurant Manager.

Requirements

One year of related experience required.
Knowledge of Forbes Five-Star standards and adherence to them in all aspects of the operation.
Basic knowledge of wine, food, and cooking methods.
Working knowledge of the Info Genesis system.
Familiarity with Colorado liquor laws.
Knowledge of all Wines by the Glass offerings.
Working knowledge of the wine cellar and ability to locate wines when needed.
Strong selling techniques for menu items.
Ability to maintain positive communication with service personnel.
Ability to collaborate with others to achieve team goals.
Attention to detail.
Ability to adapt quickly to changes in processes, customer flow, environments, and tasks.
Ability to engage with customers in a positive and helpful manner.
Ability to reach, crouch, kneel, stand, and walk, or be on one's feet for extended periods.
Ability to work in wet, hot, and humid conditions for extended periods and walk on slippery or uneven surfaces.
Ability to frequently lift, push, or pull up to 50 pounds, individually or with assistance.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Serve food and beverages according to standards, prioritizing running dishes.
Know Element 47 breakfast and lunch menus and describe menu items to guests when needed.
Attend daily pre-service tastings.
Take orders and serve requested menu items promptly while following established service and timing standards.
Check with guests during meals to ensure their satisfaction.
Manage guest checks and process payment properly.
Set gueridons and tables before service.
Assist with clearing and setting tables during service.
Ensure tableware is clean and properly placed.
Complete side duties.
Maintain the care and cleanliness of tableware, serving equipment, and front- and back-of-house service areas.
Inform managers of guest comments and complaints.
Perform other duties as assigned.