Front Office Representative - Sleep Medicine

Integrated Medical Services (IMS) • Avondale, AZ

2d

About The Position

IMS is seeking a professional, compassionate, and knowledgeable Front Office Representative for its Sleep Medicine Clinic in Avondale. The role supports clinic operations through phone support and customer service, patient scheduling, check-in and check-out, and general front-office functions. The representative may also assist with insurance authorization and verification. IMS is a physician-led organization headquartered in Phoenix with 500 employees and a focus on high-quality, innovative health care.

Requirements

• At least one year of customer service experience and communication skills.
• High school diploma or equivalent.
• Ability to plan, coordinate, and organize front-office tasks and workflow.
• Excellent communication skills; ability to take initiative and work well with an established team.
• Excellent organizational skills.
• Attention to detail.
• Computer skills using Microsoft software, scheduling software, and email applications.

Responsibilities

• Provide office support to front-office staff to ensure efficient and effective office flow.
• Check patients in and out.
• Receive, document, and relay telephone messages.
• Schedule patients efficiently.
• Maintain an updated scanning and filing system.
• Understand insurance referral processes.
• Provide word-processing and secretarial support.
• Multitask and carry out delegated duties.
• May assist with insurance authorization and verification.

Benefits

• Medical, dental, and vision benefits.
• 401(k) match available.
• Paid time off.
• Short-term and long-term disability insurance.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED