Front Office Representative

Alphabe Insight Inc • Cincinnati, OH

7d • $16 - $26

About The Position

Nexxaworks is seeking a highly organized and personable Front Office Representative to serve as the first point of contact for clients, visitors, and staff. The role provides customer service and administrative support while maintaining a welcoming, positive office experience. The representative manages the reception area, handles incoming calls, schedules appointments, and maintains accurate records in a fast-paced environment.

Requirements

• High school diploma or equivalent.
• Proven experience in a front office or customer service role.
• Exceptional verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with office software such as MS Office (Word, Excel, Outlook).
• Ability to maintain confidentiality and handle sensitive information.
• Professional appearance and demeanor.

Nice To Haves

• Additional education.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer and direct incoming phone calls efficiently.
• Schedule and confirm appointments and meetings.
• Maintain and update client and visitor records accurately.
• Manage and distribute incoming and outgoing mail and packages.
• Coordinate front desk activities to ensure smooth operations.

Benefits

• Opportunities for professional growth and career advancement.
• Collaborative and innovative work environment.
• Skill development through hands-on experience and mentorship.
• Exposure to diverse projects and industry-leading clients.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED