Front Office Registrar

Optimus Health Care, Inc. • Bridgeport, CT

8h • $0 - $20 • Onsite

About The Position

Optimus Health Care is recruiting a full-time Behavioral Health Front Office Registrar to work in Bridgeport, Connecticut. The Registrar is part of a health care team and works with providers, nurses, and clinical support staff to ensure complete and timely patient flow. The role includes completing pre-arrival work by verifying patient demographic and insurance information, monitoring provider schedules to support established productivity levels, and helping ensure patients are scheduled promptly. Working knowledge of Spanish is helpful.

The position requires strong customer service and careful handling of patient information. The Registrar conducts patient intake, updates records, collects co-pays, assists with scheduling tests and treatments, completes administrative tasks, and verifies insurance and financial information so patients are processed accurately and promptly. Employees may need to work at other Optimus Health Care sites as necessary.

Optimus describes its environment as fun and fast-paced, with a commitment to quality and patient-centered care. Compensation is determined using job-related factors and internal equity. Eligible employees may receive employer-sponsored benefits, subject to plan terms and eligibility.

Requirements

• High school diploma; an associate degree is preferred.
• At least five years of experience, preferably in a health care setting.
• Bilingual fluency required in Spanish and/or Portuguese or Haitian Creole; language proficiency will be assessed during the in-person interview.
• Strong computer skills.
• Commitment to maintaining patient privacy.
• Flexibility to work at other Optimus Health Care sites as necessary.

Nice To Haves

• Associate degree.
• Experience in a health care setting.
• Familiarity with electronic medical records (EMR).
• Working knowledge of Spanish.

Responsibilities

• Conduct initial patient intake.
• Update patient information.
• Collect co-pays.
• Assist with scheduling tests and treatments.
• Assist with administrative tasks as needed.
• Greet customers warmly and maintain eye contact.
• Support customer retention by providing excellent customer service.
• Address customer questions and concerns to create a comfortable atmosphere.
• Complete patient demographic, insurance, and financial information accurately and in a timely manner.
• Verify insurance to support billing of services.
• Complete pre-arrival work by verifying demographic and insurance information.
• Monitor provider schedules to support established productivity levels and timely scheduling of patient visits.
• Work at other Optimus Health Care sites as necessary.
• Maintain patient privacy.

Benefits

• Employer-sponsored medical, dental, and vision coverage for eligible employees, subject to plan terms and eligibility.
• Retirement benefits for eligible employees, subject to plan terms and eligibility.
• Paid time off and holidays for eligible employees, subject to plan terms and eligibility.
• Excellent health and welfare benefits.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED