WCHC Front Office Receptionist - Lawrenceville Medical Clinic

Wabash General Hospital • Lawrenceville, IL

11d • Onsite

About The Position

The Front Office Receptionist welcomes patients and visitors in person and by phone, and communicates effectively with customers and patients of all ages. The role answers and directs phone calls, schedules patient appointments efficiently according to provider schedules, registers patients accurately in the EMR system, updates demographic information, and collects co-pays and other payments. The receptionist also scans, files, and retrieves medical records to ensure treatment information is available.

Requirements

• Excellent phone communication skills.
• Ability to multitask.

Nice To Haves

• High school graduation.
• At least one year of experience as a secretary or administrative assistant in a healthcare setting.
• Experience with Microsoft Word, Excel, and Outlook.

Responsibilities

• Welcome patients and visitors with a smile in person and by telephone.
• Answer incoming calls and direct them to the appropriate areas.
• Schedule patient appointments efficiently according to provider schedules.
• Register patients accurately in the EMR system and update demographic information as needed.
• Collect co-pays and payments.
• Scan, file, and retrieve patient medical records as needed.

Benefits

• Health, medical, dental, and vision coverage options, with employer contributions to premiums.
• Free internal prescription program.
• 457(b) retirement plan with employer matching.
• 401(a) plan with employer contributions.
• Paid time off, including 12 to 27 vacation days per year based on years of service, up to 12 sick days per year accruing to a maximum of 65 days, and six observed paid holidays.
• Flexible work schedules.
• Employer-provided life insurance, with optional additional coverage available at the employee's expense.
• Short-term and long-term disability insurance.
• Employee assistance programs.
• Health Savings Accounts and Flexible Spending Accounts.
• Professional development opportunities.
• Scholarship and tuition reimbursement.
• Wellness programs.
• Volunteer opportunities.
• Productivity, retention, and referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED