WCHC Front Office Receptionist - Lawrenceville Medical Clinic

Wabash General Hospital • Lawrenceville, IL

12d • $17 - $21

About The Position

The Front Office Receptionist at the Lawrenceville Medical Clinic communicates with customers and patients of all ages. The role welcomes patients and visitors in person and by phone, answers and directs calls, and schedules appointments efficiently according to provider schedules. The receptionist registers patients in the EMR system, updates demographic information, and collects co-pays and other payments. The role also supports access to treatment information by scanning, filing, and retrieving patient medical records as needed.

Requirements

• Excellent phone communication skills.
• Ability to multitask.

Nice To Haves

• High school graduation.
• At least one year of experience as a secretary or administrative assistant in a healthcare setting.
• Experience with Microsoft Word, Excel, and Outlook.

Responsibilities

• Welcome patients and visitors with a smile, both in person and by telephone.
• Answer incoming phone calls and direct them to the appropriate areas.
• Schedule patient appointments efficiently according to provider schedules.
• Accurately register patients in the EMR system and update demographic information as needed.
• Collect co-pays and payments.
• Scan, file, and retrieve patient medical records as needed to ensure treatment information is available.

Benefits

• Medical, dental, and vision coverage options.
• Free internal prescription program.
• Employer contributions to insurance premiums.
• 457(b) retirement plan with employer matching.
• 401(a) plan with employer contributions.
• Paid vacation days: 12 to 27 days per year, based on years of service.
• Paid sick days: 12 days per year, accruing to a maximum of 65 days.
• Six observed paid holidays.
• Flexible work schedules.
• Employer-provided life insurance, with optional additional coverage available at the employee's expense.
• Short-term and long-term disability insurance.
• Employee assistance programs (EAP).
• Health Savings Accounts.
• Flexible Spending Accounts.
• Professional development opportunities.
• Scholarship and tuition reimbursement.
• Wellness programs.
• Volunteer opportunities.
• Productivity, retention, and referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed