About The Position

The Front Office Medical Assistant assists with the administrative delivery of primary health care and patient care management. Daily responsibilities are determined by the practice’s needs. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • Graduation from a Medical Assistant Program or accredited Nursing Program, or certification or registration as a Medical Assistant. Employees hired before 2018 are grandfathered from the education and/or certification requirements.

Responsibilities

  • Demonstrate proficiency with computer skills.
  • Use courteous telephone manners with patients, visitors, and coworkers.
  • Demonstrate proficiency in using front office equipment.
  • Maintain medical records according to policies and procedures.
  • Demonstrate proficiency with patient check-in and check-out processes.
  • Collect payments due from patients and prepare them properly for deposit.
  • Maintain strict patient confidentiality.
  • Perform other duties as assigned.
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