About The Position

The Front Office Medical Assistant assists with the delivery of primary health care and patient care management in an administrative capacity. Daily responsibilities are based on the practice’s needs. The position is scheduled for 40 hours per week, with a work shift of 8:00 a.m. to 5:00 p.m. The job description notes that duties may change at any time, with or without notice.

Requirements

  • Graduation from a Medical Assistant Program or accredited Nursing Program, or certification or registration as a Medical Assistant. Employees hired before 2018 are grandfathered from the education and/or certification requirements.

Responsibilities

  • Demonstrate proficiency with computer skills.
  • Demonstrate telephone courtesy to patients, visitors, and co-workers.
  • Demonstrate proficiency in using all front office equipment.
  • Maintain medical records according to policy and procedures.
  • Demonstrate proficiency in check-in and check-out processes.
  • Collect monies due from patients and properly prepare them for deposit.
  • Maintain strict patient confidentiality.
  • Perform other duties as assigned.
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