Task Force Hotel Overnight Front Office Manager

Bridgepoint, LLC•Atlanta, GA

About The Position

This is an overnight Task Force Front Office Manager position requiring 100% travel and luxury hotel experience. The pay is $32 per hour. Travel and lodging are covered, and two meals are provided daily. Opera Cloud PMS experience is preferred. The manager leads the front desk team and oversees guest relations, the hotel Property Management System, departmental finances, coordination with housekeeping and engineering, and compliance with hotel policies, brand standards, and safety procedures.

Requirements

  • Luxury hotel experience.
  • Ability to travel 100%.

Nice To Haves

  • Opera Cloud PMS experience.

Responsibilities

  • Recruit, train, schedule, supervise, and develop front desk associates.
  • Address guest concerns, resolve complaints, and maintain high customer-service standards.
  • Oversee the Property Management System to ensure accurate reservations, room inventory, billing, and guest information.
  • Monitor departmental budgets, labor costs, revenue, cash handling, billing accuracy, and financial reporting.
  • Coordinate with housekeeping and engineering on room readiness, maintenance issues, and guest requests.
  • Ensure compliance with hotel policies, brand standards, and safety procedures.

Benefits

  • Travel and lodging covered.
  • Two meals daily provided.
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