About The Position

This is an overnight Task Force Front Office Manager position at luxury hotels. The role requires 100% travel. Pay is $32 per hour; travel and lodging are covered, and two meals are provided daily. Opera Cloud PMS experience is preferred. The position oversees front office operations, staff, guest relations, reservations and property management systems, financial controls, coordination with other hotel departments, and compliance with hotel standards.

Requirements

  • Luxury hotel experience.
  • Ability to travel 100%.

Nice To Haves

  • Experience with Opera Cloud PMS.

Responsibilities

  • Recruit, train, schedule, supervise, and develop front desk associates.
  • Address guest concerns, resolve complaints, and maintain high customer-service standards.
  • Oversee use of the hotel Property Management System (PMS), including accurate reservations, room inventory, billing, and guest information.
  • Monitor departmental budgets, labor costs, revenue, cash handling, billing accuracy, and financial reporting.
  • Coordinate with housekeeping and engineering regarding room readiness, maintenance issues, and guest requests.
  • Ensure compliance with hotel policies, brand standards, and safety procedures.

Benefits

  • Travel expenses covered.
  • Lodging provided.
  • Two meals daily provided.
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