Front Office Intern | Seasonal

Omni Hotels & Resorts•Fernandina Beach, FL

About The Position

Omni Amelia Island Resort & Spa is hiring a seasonal Front Office Intern for a hands-on opportunity to learn various aspects of the hotel business. This utility-player role rotates among entry-level service positions and departments according to business needs, including front office, housekeeping, food and beverage outlets and events, and pool and recreation. Additional departments or roles may be included as needed. The intern attends Omni Care Internship training and enrichment seminars during the summer season.

Requirements

Strong written and verbal communication skills.
Strong customer service skills.
Willingness to learn and take on different projects.
Ability to adapt to changing environments.
Ability to walk, sit, stand, squat, and lean for extended periods during daily business.

Nice To Haves

Previous experience in a customer service position.

Responsibilities

Work flexibly in various entry-level service positions across the property.
Rotate among front office, housekeeping, food and beverage outlets and events, and pool and recreation; other departments or roles may be added based on business needs.
Attend to and anticipate guests’ needs.
Adapt to changing schedules and demonstrate flexibility.
Demonstrate excellent teamwork.
Attend Omni Care Internship training and enrichment seminars through the summer season.
Maintain a clean and safe work environment.
Perform other duties as assigned by the Operations Leader.