Front Office Intern | Seasonal

Omni Hotels & Spas•Amelia Island, FL

About The Position

This seasonal internship provides hands-on training in various aspects of the hotel business. The intern serves as a utility player, rotating among departments and entry-level service positions based on business needs. Rotations include front office, housekeeping, food and beverage outlets and events, and pool and recreation; other departments or roles may be added as needed. The intern also attends Omni Care Internship training and enrichment seminars during the summer season.

Requirements

  • Strong written and verbal communication skills.
  • Strong customer service skills.
  • Willingness to learn and take on different projects.
  • Ability to adapt to changing environments.
  • Ability to walk, sit, stand, squat, and lean for extended periods during daily business.

Nice To Haves

  • Previous experience in a customer service position.

Responsibilities

  • Work flexibly in various entry-level service positions across the property.
  • Rotate among front office, housekeeping, food and beverage outlets and events, and pool and recreation; additional rotations may be assigned based on business needs.
  • Attend to and anticipate guests’ needs.
  • Adapt to changing schedules and demonstrate flexibility.
  • Work effectively as part of a team.
  • Attend Omni Care Internship training and enrichment seminars throughout the summer season.
  • Maintain a clean and safe work environment.
  • Perform other duties as assigned by the Operations Leader.
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