Front Office Coordinator (Float)

Advanced Urology Center • Snellville, GA

42d

About The Position

The Front Office Coordinator creates an exceptional patient experience while providing competent and compassionate care. The role is fluid and versatile, with progressively increasing responsibilities that include helping direct efficiencies and maintaining high standards for EMR documentation. The coordinator must be willing to float between the Snellville and Conyers locations.

Requirements

• High school diploma or GED, or equivalent work experience.
• Willingness to float between the Snellville and Conyers locations.

Nice To Haves

• At least 2 years of clinical front office experience.
• Experience in a high-volume clinical setting.
• Knowledge of Eclinical Works (eCW) and Radix.
• Urology or urogynecology experience.
• Current CMA certification.

Responsibilities

• Communicate respectfully, kindly, and politely with diverse groups of people to provide an exceptional patient experience.
• Acquire, analyze, and provide accurate clinical information to the medical team in a timely manner.
• Maintain accurate patient charting in a fast-paced, high-volume work environment.
• Adapt to changing front office duties, patient workups and procedures, and the medical team's needs for patient charting and medical history.
• Learn new responsibilities and organizational changes, and seek ways to optimize the patient experience and work processes.
• Take responsibility for actions, reflect on performance, and proactively request constructive feedback.
• Collaborate with others to meet shared objectives and build strong, patient-focused relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED