Dental Front Office Coordinator - Phinney Ridge Dental

Mosaic Dental Collective•Seattle, WA

19d

About The Position

Phinney Ridge Dental is seeking an experienced and dedicated Front Office Coordinator. The role partners with clinicians to provide patients with a comfortable, welcoming experience while supporting the financial health of the practice. As the first point of contact for patients, the coordinator helps set the tone for their experience, maintains productive schedules, verifies insurance information, and handles checkout collections and scheduling. The position reports to the Office Manager. The schedule is four days per week, Monday through Friday. The hourly pay range is $28.15–$32.38, depending on experience.

Requirements

High school diploma, GED, or equivalent.
At least 1 year of dental front office experience.
Excellent organizational skills.
Excellent interpersonal communication skills.
Patient-advocate approach; empathetic, adaptable, and ethical.
Ability to multitask effectively.
Proficiency in Microsoft Office.

Nice To Haves

Prior dental insurance coordination experience.
Prior experience with Open Dental software.

Responsibilities

Coordinate new patients and hygiene appointments.
Maintain productive schedules and confirm appointments.
Obtain financial commitment from patients and collect co-payments.
Obtain necessary insurance pre-authorizations.
Ensure compliance with company policies and applicable state, federal, and other regulatory requirements.
Respond to patient inquiries about billing, treatment, and benefits.
Prepare and sterilize rooms and instruments consistently and carefully.
Help keep the workday flowing with a proactive, can-do attitude.
Perform other duties and responsibilities as assigned by the Office Manager.