Medical Front Desk

ENT and Allergy of FL. • Tampa, FL

1d • $20 - $22

About The Position

The Front Office Coordinator is the face and ambassador of a plastic surgery and aesthetic medicine practice, responsible for creating a seamless, refined, and personalized patient experience. The role calls for a polished, personable, and highly organized professional who demonstrates hospitality, discretion, and attentive patient care. The coordinator manages front-office interactions from initial calls through consultations and follow-up, ensuring that every detail reflects the practice’s standards of excellence, sophistication, integrity, and outstanding care.

Requirements

• Impeccable communication skills and a refined, professional demeanor.
• Ability to build rapport and establish trust with a discerning clientele.
• Outstanding attention to detail, organization, and follow-through.
• Proactive, solutions-oriented mindset and ability to anticipate needs and exceed expectations.
• Ability to multitask while maintaining composure, discretion, and professionalism.
• Collaborative spirit, positive attitude, and commitment to representing the practice at the highest level.

Nice To Haves

• Previous experience in plastic surgery, luxury healthcare, aesthetics, dermatology, or high-end hospitality is strongly preferred.
• Genuine appreciation for aesthetics, personalized service, and the finer details of the patient experience.

Responsibilities

• Deliver a warm, polished, and personal welcome to every patient.
• Maintain a refined front-office experience consistent with the standards of a premier medical practice.
• Manage appointment scheduling, consultations, patient check-in and check-out, and follow-up coordination for multiple providers.
• Communicate professionally, warmly, and confidentially by telephone and in writing.
• Anticipate patient needs and proactively coordinate a seamless experience.
• Coordinate with physicians, advanced practice providers, and clinical staff to support an efficient patient journey.
• Maintain accurate patient records, assist with documentation, and uphold HIPAA confidentiality standards.
• Process payments and handle patient account inquiries accurately and professionally.
• Maintain an immaculate, organized, and welcoming reception environment.
• Represent the practice with grace, confidence, and a commitment to service excellence.
• Assist with the practice’s social media presence.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed