Medical Front Desk

The Vancouver Clinic P.S.•Vancouver, WA

10h•Onsite

About The Position

Vancouver Clinic is seeking a Front Desk Representative to join its registration team at the Columbia Tech Center location in Vancouver, Washington. The role supports patients and their families in a fast-paced medical setting by providing welcoming, helpful customer service and assisting with registration and appointment-related needs. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m. The hiring range is generally $18.00 to $21.37 per hour, with placement based on an evaluation of experience; a separate listed pay range is $17.31 to $24.24 per hour. The position requires the ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues, including people seeking or considering care involving vaccinations, reproductive health, end-of-life decision-making, and gender-affirming treatment. Employees may need to maintain an activated smartphone capable of receiving text messages and/or a required app for functions involving multi-factor authentication. Vancouver Clinic offers a Total Rewards Program, with benefit eligibility dependent on factors such as position type and FTE. Benefit-eligible employees qualify beginning the first of the month after one month of employment. Offers are contingent on successful completion of background screening and immunization requirements. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

High school diploma or equivalent.
At least 1 year of customer service experience.
Excellent phone skills and customer service behaviors.
Strong computer keyboarding skills.
Ability to multitask, work well with others as part of a team, and maintain a positive attitude in a fast-paced environment.
Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues.
Applicants must be authorized to work for any employer in the United States.