Front Office Assistant

Hera Women's Health•Henderson, NV

About The Position

The Front Office Assistant is the first point of contact for patients at the High Risk Pregnancy Center, a maternal-fetal medicine private practice. The role provides patient service and supports an efficient, welcoming front office experience in a fast-paced medical environment. The position is with the practice’s Henderson team in Las Vegas, Nevada.

Requirements

  • 1–2 years of medical office experience.
  • Experience with electronic health record (EHR) systems.
  • Knowledge of medical terminology.
  • Excellent communication and customer service skills.
  • Ability to multitask and work well under pressure.

Nice To Haves

  • Experience with AthenaOne.
  • Bilingual in English and Spanish.

Responsibilities

  • Greet patients and process check-in and check-out.
  • Enter and update patient demographics and insurance information in the electronic health record (EHR).
  • Answer phones, schedule appointments, and manage messages.
  • Collect co-pays.
  • Perform other front office duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with employer matching after 1 year of service.
  • Paid time off (PTO) and holidays.
  • Life and disability benefits.
  • Employee assistance benefits.
  • Supportive, collaborative team environment.
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