Part-time Front Office Assistant - Norristown, PA

Crossroads Treatment Centers • Norristown, PA

6d • Onsite

About The Position

Crossroads Treatment Centers is seeking a Part-time Front Office Assistant for their Norristown, PA location. This role is responsible for providing excellent customer service, checking in patients, receiving payments, and assisting in daily operations. The ideal candidate will maintain a friendly, professional attitude, offer a "white glove" experience, and guide new patients through their intake process. Responsibilities also include collecting urine and saliva samples for drug screens, maintaining daily financial records and reports, coordinating with medical and clinical staff for intakes, and providing clerical and logistical support. The role also oversees patient accounts and financial responsibilities.

Requirements

• High School Diploma or GED required
• Customer Service experience in a fast-paced environment preferred
• Experience in healthcare, addiction medicine, office administration preferred
• Lived Addiction experience is a plus

Responsibilities

• Providing excellent customer service
• Checking in patients
• Receiving payments
• Assisting in daily operations
• Maintaining a friendly, professional attitude towards patients
• Offering a "white glove" experience
• Guiding new patients through their intake process
• Collecting urine and saliva samples for patient drug screens as needed
• Maintaining daily financial records and reports
• Coordinating with medical and clinical staff to coordinate intakes
• Providing clerical and logistical support
• Overseeing patient accounts and financial responsibilities

Benefits

• Have a daily impact on many lives
• Excellent training if you are new to this field
• Mileage reimbursement (if applicable)
• Community events that promotes belonging and education
• Opportunity to save lives everyday!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED