Part-time Front Office Assistant - Norristown, PA
About The Position
Crossroads Treatment Centers is seeking a Part-time Front Office Assistant for their Norristown, PA location. This role is responsible for providing excellent customer service, checking in patients, receiving payments, and assisting in daily operations. The ideal candidate will maintain a friendly, professional attitude, offer a "white glove" experience, and guide new patients through their intake process. Responsibilities also include collecting drug screen samples, maintaining financial records, coordinating with medical and clinical staff, and providing clerical support. Crossroads Treatment Centers is dedicated to providing accessible, high-quality, evidence-based medication-assisted treatment (MAT) for opioid use disorder, operating outpatient clinics across multiple states.
Requirements
- High School Diploma or GED required
- Customer Service experience in a fast paced environment preferred
- Experience in healthcare, addiction medicine, office administration preferred
- Lived Addiction experience is a plus
Responsibilities
- Provide excellent customer service
- Check in patients
- Receive payments
- Assist in daily operations
- Maintain a friendly, professional attitude towards patients
- Offer a "white glove" experience
- Guide new patients through their intake process
- Collect urine and saliva samples for patient drug screens as needed
- Maintain daily financial records and reports
- Coordinate with medical and clinical staff to coordinate intakes
- Provide clerical and logistical support
- Oversee patient accounts and financial responsibilities
Benefits
- Have a daily impact on many lives
- Excellent training if you are new to this field
- Mileage reimbursement (if applicable)
- Community events that promotes belonging and education
- Opportunity to save lives everyday!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
