Front Office Assistant - Meadville, PA

Crossroads Treatment Centers • Erie, PA

1d • Onsite

About The Position

Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations. Maintain friendly, professional attitude towards patients, offer a “white glove” experience. Provide an exceptional experience by guiding new patients through their intake process. Collect urine and saliva samples for patient drug screens as needed Maintains daily financial records and reports Coordinates with medical and clinical staff to coordinate intakes Provides clerical and logistical support Oversees patient accounts and financial responsibilities

Requirements

• High School Diploma or GED required
• Customer Service experience in a fast paced environment preferred
• Experience in healthcare, addiction medicine, office administration preferred
• Lived Addiction experience is a plus

Responsibilities

• Checking in patients
• Receiving payments
• Assisting in daily operations
• Maintaining a friendly, professional attitude towards patients
• Offering a “white glove” experience
• Guiding new patients through their intake process
• Collecting urine and saliva samples for patient drug screens
• Maintaining daily financial records and reports
• Coordinating with medical and clinical staff to coordinate intakes
• Providing clerical and logistical support
• Overseeing patient accounts and financial responsibilities

Benefits

• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesture period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health day
• Calm subscription for all employees
• Mileage reimbursement (if applicable)
• Community events that promotes belonging and education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED