Front Office Administrator

Extell Development CompanyNew York, NY
Onsite

About The Position

Extell Development Company is seeking a highly experienced, poised, and proactive Front Office Administrator to serve as the front of house leader for our New York office. This highly visible and hands-on role is ideal for an accomplished administrative professional who excels in a fast-paced environment and takes full ownership of office operations, anticipates needs before they arise, and takes pride in delivering exceptional service. Beyond serving as the first point of contact for the office, the Front Office Administrator plays a key role in ensuring a seamless day-to-day experience for employees, executives, and visitors.

Requirements

  • High school diploma or equivalent required
  • Minimum of 4 years of experience in a comparable office administrative, corporate receptionist, or professional front-office role
  • Strong interpersonal and communication skills
  • Exceptional organizational skills and attention to detail
  • Ability to prioritize, multitask, and take initiative
  • Proficient computer skills to include Microsoft Office Suite and Adobe
  • Knowledge of standard office administrative practices and procedures and standard office equipment

Nice To Haves

  • Bachelor’s degree from an accredited university or college is a plus

Responsibilities

  • Serve as the primary point of contact, demonstrating professionalism, discretion, and sound judgement at all times.
  • Greet and assist visitors, clients, and vendors, ensuring a positive and seamless arrival experience.
  • Manage incoming calls with efficiency and tact.
  • Accurately manage visitor logs using the company’s online platform.
  • Take full ownership of daily office operations, proactively identifying opportunities for improvement and ensuring smooth execution.
  • Maintain a high standard of presentation across reception area, kitchen, conference rooms, and all common areas.
  • Oversee conference room scheduling and readiness, anticipating meeting needs and resolving conflicts promptly.
  • Manage incoming and outgoing mail, packages, and messenger services with accuracy and accountability.
  • Independently manage office and kitchen inventory, maintaining appropriate stock levels.
  • Ensure office equipment, such as copiers and postage machines, is operational and adequately stocked.
  • Coordinate with external vendors as needed.
  • Play a key role in planning, coordinating, and executing office events, internal meetings, and special initiatives.
  • Ensure events are well organized, professionally executed, and aligned with the company’s culture and standards.
  • Identify opportunities to streamline processes and operating practices; enhancing service delivery across all office operations.
  • Embrace special projects and ad hoc initiatives.
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