Front of the House Manager
About The Position
The Front of the House Manager leads the day-to-day operation of a ski lodge restaurant and bar. This hands-on leadership role serves as the key floor leader during service, coordinating the team, supporting servers and bartenders, managing guest needs, and helping provide an efficient and positive guest experience. During restaurant hours, the manager also supports retail sales located within the dining room. The role works closely with the kitchen and other resort departments to support smooth operations, maintain a clean and welcoming environment, and ensure the bar is stocked, organized, and operated according to resort procedures. The position is seasonal and full-time, with weekend, holiday, and variable-shift availability required during ski season.
Requirements
- Strong leadership and communication skills.
- Hands-on management style and willingness to work alongside the team.
- Ability to stay calm, organized, and solution-oriented during busy periods.
- Strong customer service skills.
- Reliable and comfortable working in a seasonal, outdoor recreation environment.
- Availability to work weekends, holidays, and variable shifts during the ski season.
Nice To Haves
- Previous restaurant, bar, hospitality, or supervisory experience is preferred.
- Experience with POS systems and inventory management is a plus.
Responsibilities
- Lead daily front-of-house restaurant and bar operations.
- Coordinate servers, bartenders, bussers, and other front-of-house staff during service.
- Monitor table flow, guest needs, and staffing levels to keep service moving.
- Assist wherever needed, including bussing tables, running food, assisting servers, or supporting the bar.
- Address guest concerns and resolve service issues professionally.
- Assist with front-of-house and bar scheduling.
- Train, coach, and support front-of-house employees.
- Manage bar inventory, including ordering, receiving, stocking, and monitoring usage.
- Ensure the bar is properly stocked, organized, and operating according to resort procedures.
- Support retail sales during restaurant hours, including assisting guests and processing retail transactions through the POS system.
- Ensure accurate cash handling and POS procedures.
- Work closely with the kitchen and other resort departments to ensure smooth operations.
- Help maintain a clean, organized, and welcoming dining and service environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
