Front of House Shift Lead-Little Rock

Wright's Barbecue • Little Rock, AR

10h

About The Position

The Front of House Shift Lead is the face of the establishment, providing exceptional customer service and helping maintain a welcoming, efficient environment. The role involves managing customer interactions, handling food and cash transactions, assisting with food preparation, and maintaining front-of-house cleanliness. The shift lead collaborates with kitchen staff to support timely service and quality food presentation.

Requirements

• Familiarity with cash-handling procedures and sales techniques.
• Strong time-management skills and the ability to handle multiple tasks efficiently.
• Ability to work well in a team-oriented environment while maintaining individual accountability.
• Excellent communication skills for interacting effectively with customers and team members.

Nice To Haves

• Previous experience in a kitchen or food-service environment.
• Experience with POS or similar point-of-sale systems.
• A passion for culinary arts or experience in grocery store settings.

Responsibilities

• Greet and assist customers in a friendly manner to ensure a positive dining experience.
• Take customer orders accurately and efficiently using POS or similar systems.
• Handle cash transactions and maintain accurate cash register operations.
• Assist with food preparation and follow food-handling safety standards.
• Maintain cleanliness and organization of the front-of-house area, including bussing tables and cleaning surfaces.
• Collaborate with kitchen staff to support timely service and quality food presentation.
• Manage time effectively during busy periods to enhance customer satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed