Front of House Lead
About The Position
Atlantic Place is seeking a hospitality-driven Front of House Lead to lead the service team and create memorable, welcoming dining experiences. The role is the face of the restaurant and is responsible for ensuring guests feel cared for and that service reflects the restaurant’s warmth and hospitality. The Front of House Lead works with the chef and kitchen team to align service with the culinary vision, oversees daily front-of-house operations, and fosters a culture of learning, growth, and excellence. The position requires evening and weekend work, as well as some daytime hours for office work and operational preparation. No travel is required.
Requirements
- Proven leadership experience in a fast-paced restaurant or hospitality setting.
- Warm, confident, attentive hosting approach and attention to detail.
- Strong knowledge of service standards and ability to coach a team to uphold them.
- Excellent communication, organizational, and problem-solving skills.
- Passion for food, service, and creating memorable guest experiences.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
- Minimum of a high school education or equivalent, with industry and managerial experience.
- Satisfactory completion of the introductory period per company policy.
Responsibilities
- Lead, train, and inspire front-of-house staff to provide exceptional guest service.
- Maintain a vibrant and welcoming atmosphere that reflects the restaurant’s brand and hospitality.
- Ensure smooth daily operations, including scheduling, floor management, and guest relations.
- Collaborate with the chef and kitchen team to align service with the culinary vision.
- Resolve guest concerns with grace and professionalism, aiming to delight guests.
- Uphold cleanliness, organization, and health and safety standards.
- Monitor inventory and supplies related to front-of-house operations.
- Create a culture of learning, growth, and excellence among the team.
Benefits
- Competitive salary and potential for performance bonuses.
- Opportunities for professional development and growth.
- Collaborative, purpose-driven work environment.
- Opportunity to work at a restaurant that values guests and team members.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
