Front of House Manager
About The Position
Chicken N Pickle is seeking a Front of House Manager to oversee Front of House operations in a fast-paced, high-volume environment. The manager works with management to foster a fun workplace with opportunities for growth and supports high-quality food and beverage offerings while motivating the team to exceed guest expectations. The role involves coordinating Front of House, Pickleball, and Back of House operations; supervising managers; managing operational costs; and supporting team hiring, training, and development. The manager is expected to maintain food, alcohol, sanitation, and safety standards, respond to customer complaints, and help improve daily restaurant operations. The position requires flexibility for large events and inclement weather, and availability to work nights, weekends, and holidays. Employees average around 10,000 steps per day.
Requirements
- At least 3 years of high-volume management experience.
- Knowledge of food safety and liquor standards.
- Familiarity with restaurant management software, including Point of Sale (POS) systems and HotSchedules.
- Ability to write routine reports and correspondence.
- Strong people skills and willingness to learn.
- Experience in a fast-paced, dynamic environment.
- Strong leadership skills.
- Flexibility to work around large events and inclement weather.
- Ability to work holidays, weekends, and nights.
Nice To Haves
- Bilingual.
Responsibilities
- Coordinate daily Front of House, Pickleball, and Back of House operations.
- Supervise managers, control operational costs, and identify areas to reduce waste.
- Hire and terminate team members in coordination with department managers.
- Train employees in proper customer service techniques and promote their continued growth.
- Ensure compliance with sanitation and safety standards and state and federal food and alcohol guidelines.
- Manage the restaurant’s brand and actively respond to customer complaints.
- Implement policies to create positive changes in daily restaurant operations.
- Encourage continued skill development through training programs and online courses.
Benefits
- Medical, dental, and vision insurance
- Life insurance
- 401(k) with company matching
- 20 days of PTO each year
- 4 volunteer PTO days each year
- Employee perks
- Bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
