Breckenridge Hospitality Front of House General Manager

Vail Resorts•Breckenridge, CO
•$59,330 - $84,757

About The Position

The Front of House General Manager leads front-of-house operations for Breckenridge Hospitality food and beverage locations, including banquet, full-service, and counter-service outlets. This is primarily a leadership role focused on operational goals, teamwork, service quality, and safety to deliver an exceptional dining experience. The role also includes assisting wherever needed to support smooth operations. The position is year-round and full-time.

Requirements

  • High school diploma or GED equivalent.
  • ServSafe and TIPS certification, or regional equivalent.
  • At least 5 years of banquet or restaurant experience.
  • At least 3 years of management experience.
  • Ability to stand and walk continuously throughout a shift.
  • Ability to lift and/or carry up to 50 pounds.
  • Ability to work a flexible schedule, including nights, holidays, and weekends.
  • Fluent English communication skills.
  • At least 18 years of age.

Nice To Haves

  • Bachelor's degree or degree in Hospitality Management.
  • Bilingual skills.

Responsibilities

  • Oversee the front-of-house management team, line-level staffing, and operations across Breckenridge Hospitality food and beverage locations, including banquet, full-service, and counter-service outlets.
  • Provide assistance in any area as needed to ensure smooth operations.
  • Collaborate with Lodging location general managers, the Lodging Senior Director, and lodging stakeholders to deliver excellent customer experiences and drive guest loyalty.
  • Manage payroll, hiring, cash management, reservations, budget creation and management, billing, purchasing, inventory, and records.
  • Report monthly on food and beverage outlet financial performance to market leaders and financial stakeholders.
  • Maintain knowledge of local health codes, general food safety, and the State of Colorado liquor code.
  • Conduct routine inspections to maintain standards for service, food preparation, cleanliness, safety, and sanitation in accordance with applicable laws and regulations.
  • Review staff performance and behavior, provide feedback and direction, recognize performance, and take corrective action, including termination when necessary.
  • Participate in leadership forums and provide input on food and beverage operations, training, and continuous improvement.
  • Work with the Breckenridge Hospitality executive chef and culinary team, Summit County Senior Director of Hospitality, and Summit County CS and Sales team to develop food and beverage offerings across outlets.
  • Maintain strong relationships with the Breckenridge Mountain Dining team, Breckenridge Hospitality culinary team, and Keystone Hospitality food and beverage team to maximize year-round operational efficiencies.
  • Meet deadlines and administrative expectations for Vail Resorts operational management duties.
  • Perform other similar duties as assigned.

Benefits

  • Free employee ski passes.
  • Discounted lift tickets for friends and family.
  • Free ski lessons.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) retirement plan.
  • Employee Assistance Program.
  • Training and professional development.
  • Referral Program.
  • Health insurance, including medical, dental, and vision plans, for eligible seasonal employees after working 500 hours.
  • Free ski passes for dependents.
  • Critical illness and accident plans.
  • Annual bonus.
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