Front of House Dining Assistant Manager

Culinesse • Charlotte, NC

16h • Onsite

About The Position

One of our partner communities is hiring for a Front of House Dining Assistant Manager. We are seeking a service-focused Front of House Dining Assistant Manager to help lead daily front-of-house restaurant operations in a resident-centered environment. This full-time role supports high-quality dining experiences through team leadership, staff training, scheduling, safety and sanitation oversight, and excellent resident service. About Southminster: We are an award-winning, non-profit life plan community recognized for excellence and outstanding service. We offer independent living, assisted living, and skilled nursing on one campus. Make a difference every shift in our community where teamwork, respect, and resident-centered care come first.

Requirements

• High school diploma or equivalent required; college degree preferred.
• At least 3 years of front-of-house restaurant operations, supervisory, or assistant manager experience.
• Must be at least 21 years old.
• Strong knowledge of food and beverage service and front-of-house operations.
• Ability to communicate effectively with residents, guests, and team members.
• Strong leadership, coaching, customer-service, and problem-solving skills.
• Basic math skills and experience using a cash register and/or POS system.

Nice To Haves

• ServSafe and TIPS certifications are preferred but not required.

Responsibilities

• Support the planning, organization, training, and leadership of daily dining operations.
• Help achieve goals related to resident satisfaction, service quality, food quality, cleanliness, staffing, costs, and employee retention.
• Ensure every resident receives welcoming, responsive, courteous, and professional service.
• Train, coach, and develop servers and other front-of-house team members; lead required training and in-service sessions.
• Serve as a positive role model and maintain a productive, respectful work environment.
• Assist with employee hiring, performance management, and disciplinary actions in accordance with leadership guidelines and company policy.
• Create staff schedules based on anticipated business needs while maintaining appropriate staffing levels and labor-cost objectives.
• Monitor compliance with restaurant policies, operating procedures, standards, specifications, and training programs.
• Maintain compliance with applicable federal, state, county, and local health, safety, labor, and sanitation requirements.
• Oversee cash handling, receipts, reconciliations, and POS procedures in accordance with company policy.
• Complete required reports, forms, schedules, and other administrative paperwork accurately and on time.
• Inspect dining areas and equipment to ensure cleanliness, sanitation, safety, and proper working condition.
• Support preventive-maintenance procedures and report equipment concerns promptly.
• Ensure employee performance evaluations are completed accurately and on schedule.
• Step into operational roles as needed to maintain service standards and efficient daily operations.
• Provide operational input and support to the Assistant General Manager, General Manager of Dining, and Director of Culinary.
• Perform other duties as assigned.

Benefits

• Competitive pay
• Up to 6% employer match on a 403(b) retirement plan
• Low out-of-pocket medical costs
• Dental, vision, life, short-term disability, and long-term disability insurance
• Free Employee Assistance Program
• On-site employee meal benefit
• Sharonview Federal Credit Union access
• On-site fitness center, consignment shop, and pharmacy
• Biweekly pay with direct deposit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree