Front End Supervisor

Macey's (Associated Food Stores, Inc)•Millcreek, UT

1d•$17 - $19

About The Position

The Front End Supervisor supports efficient, accurate front-end operations and a positive guest experience. The role monitors advertised items, promotions, coupons, and pricing, and communicates relevant information to front-end personnel. The supervisor ensures adequate coverage during busy periods, assists with checkout and bagging as needed, manages front-end supplies, and oversees the timely, accurate, and secure handling of cash. The position follows company security, cash-accounting, store-opening and closing, and other policies. It also promotes courteous customer service, team morale, professional communication, and productive working relationships with other department managers. Previous front-end experience is required. The minimum age is 21 for selling tobacco or alcohol and supervising those sales for team members under 21. An equivalent combination of relevant education and experience will be considered.

Requirements

Previous front-end experience.
Must be at least 21 years old to sell tobacco products or alcohol and supervise sales for team members under 21.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and to help resolve team member or guest concerns.
An equivalent combination of relevant education and experience will be considered.

Responsibilities

Stay informed about advertised items, special prices, coupon deals, and other sales-program features; communicate them to front-end personnel and promptly report pricing errors or items missing from the file.
Monitor front-end coverage during high-volume periods and arrange additional help as needed.
Assist with checkout, including operating the cash register, bagging guest purchases, and completing checkout procedures quickly, accurately, and courteously.
Help ensure front-end supplies are available, controlled, and used properly within established budgets and guidelines.
Ensure timely pickup, control, accuracy, and security of cash in registers and the safe.
Implement company security and cash-drawer accounting procedures and follow company policy when opening and closing the store.
Promote positive customer relations through friendly and courteous behavior.
Support high morale through friendly, professional, honest, and open communication.
Maintain good working relationships with other department managers to help improve storewide sales.
Comply with company policies, programs, directives, and the Code of Conduct.
Set a professional example for other store team members.