Front End Supervisor - PT

CLARKS MARKET INC•Snowmass Village, CO
•$23 - $27

About The Position

The Front-End Supervisor oversees daily front-end operations in the grocery store. The role supervises cashier staff, ensures efficient checkout processes, and delivers exceptional customer service. The position works with the Front End Manager on staffing checkout lanes, cash handling, training, and performance concerns.

Requirements

  • At least 18 years of age.
  • Previous experience in a retail or grocery store environment, with at least 1–2 years in a supervisory or leadership role.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving skills and the ability to remain calm under pressure.
  • Proficiency in cash handling and point-of-sale systems.
  • Knowledge of basic accounting principles and inventory management practices.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Ability to stand for prolonged periods of time.

Responsibilities

  • Oversee cashier activities to ensure efficient and accurate transactions.
  • Monitor checkout lines to minimize wait times and support customer satisfaction.
  • Address customer inquiries and resolve issues promptly.
  • Work with the Front End Manager to ensure appropriate staffing of checkout lanes.
  • Train new cashiers on checkout procedures, customer service standards, and product knowledge.
  • Address disciplinary issues or performance concerns in collaboration with the Front-End Manager and according to company policies.
  • Ensure front-end staff receive breaks.
  • Work with the Front End Manager on opening and closing cash registers, balancing drawers, and performing cash drops.
  • Enforce cash-handling policies and security measures to prevent theft or fraud.
  • Conduct regular cash audits and reconcile discrepancies.
  • Greet customers and provide assistance as needed.
  • Resolve customer complaints or escalate issues to the Front-End Manager or Store Leadership as necessary.
  • Ensure the checkout area is clean, organized, and welcoming.
  • Ensure safety protocols and sanitation standards are followed.
  • Ensure compliance with applicable regulations, including food safety guidelines.

Benefits

  • 401(k) plan with employer matching.
  • Company-paid life insurance.
  • Supplemental insurance plans, including STD, LTD, and vision.
  • Employee assistance program.
  • Employee discount.
  • Ski/bus pass discount program.
  • Other benefits; all benefits are subject to enrollment eligibility and plan provisions.
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